Keep your Carta CRM current by forwarding emails

Keep your Carta CRM current by forwarding emails

Author

Ihar Valodzin

|

Read time: 

2 minutes

Published date: 

17 July 2026

Forward deal emails or ask questions to agent@crm.carta.com—the CRM Email Agent creates records and replies with answers.

For deal teams, data arrives by email. Teasers, information memorandums (IM), and pitch decks required the same manual chore: open the CRM, create a right record, fill in the fields, move to the next email. It’s repetitive tasks that’s easy to postpone and execute poorly when rushed. 

The Carta CRM Email Agent eliminates that. Forward any deal email to agent@crm.carta.com and it creates or updates the right record, then replies with a plain-text summary of what it did.

From inbox to CRM record in one step

The agent reads forwarded emails and determines the right record type—deal, investor, contact, company, fundraising, or note—then extracts every applicable field and creates or updates the record in your CRM. After acting, it replies with a plain-text summary: what it created, which fields it populated, and any judgment calls it made. You can forward a teaser on the way into a meeting and have a complete record waiting when you sit down.

Query your deal relationships from anywhere

Ask CRM questions directly from your inbox. Type a question in the subject line, send it to agent@crm.carta.com, and get a structured answer before your next meeting—no login or dashboard required. 

Ask which contacts your firm knows at a specific company, what a deal's current  stage is, or which investors are tagged to an active fundraising.

Answers tuned to your firm’s data

The Email Agent draws on your firm's CRM configuration—how your fund structures deals, tracks contacts, and categorizes records—so its answers reflect how your team actually works. The responses reference your firm’s own relationship history, deal stages, and notes rather than generic output, making it more useful for firm-specific questions than a standalone AI assistant.

Ihar Valodzin
Author: Ihar Valodzin
Ihar Valodzin leads the Carta CRM product, a deal-winning platform designed to help investment firms centralize their pipeline, manage contacts, and close faster. Prior to building Carta CRM, he spent several years in private equity at Mayfair Equity Partners and BC Partners, as well as strategy consulting at Bain & Co.